Refund and Return

Hassle-Free Returns & Exchanges

At SeaandView, we don’t believe in “good enough.” Your satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

You may return eligible items within 30 days of receiving your order for a full refund.

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30-Day Money-Back Guarantee

If you are not satisfied with your purchase, you may request a return within 30 days of delivery for a full refund.

Return Eligibility Requirements

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To qualify for a refund:

• The return must be requested within 30 days of delivery.

• The artwork must be returned to the original shipping address provided by our support team.

• The item must be in original condition.

• The artwork must be securely packaged, preferably in its original packaging.

• If the original packaging is unavailable, please use a similar protective method and provide photos of the packaging before shipment for insurance purposes.

 

We strongly recommend keeping the original packaging until you are fully satisfied with your purchase.

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Please note:
All our artworks are original oil paintings on canvas, hand-painted by artists. Each piece is unique, and slight variations in texture, brushwork, and color are natural and expected.

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Custom Artworks (Non-Returnable)

Custom artworks—including custom sizes, colors, or personalized requests—are non-returnable and non-refundable once safely delivered.

Because custom pieces are made specifically for you and cannot be resold, we appreciate your understanding.

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Return Shipping Costs

• Return shipping costs are the responsibility of the customer.

• Any customs duties or fees incurred during return shipping are also the responsibility of the customer.

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Damaged Artworks

If your item arrives damaged during transit, we sincerely apologize for the inconvenience.

We offer free replacements for damaged items.

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Please email us at service@seaandview.com with:

• Your order number

• Clear photos of the damaged artwork

• Photos of the packaging

We will handle the courier claim on your behalf and ship a replacement within just a few days.

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Refund Processing Time

Once we receive and inspect your returned artwork:

• Refunds are processed within 3 business days.

• PayPal / Shop Pay: May take up to 3 business days to appear.

• Credit Card Payments: Please allow 3–7 business days, depending on your bank.

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How to Start a Return or Exchange

To initiate a return or exchange, please contact:

service@seaandview.com

We aim to respond within 24 hours.
If you do not receive a response, please check your spam folder.